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We require an Electronic Funds Transfer (EFT) through checking accounts for your convenience: This allows us to be able to continue your membership without interruption or the hassle of updating your payment information if your credit cards are lost/stolen, invalid or expired.The only way to cancel your Planet Fitness membership is by going to your gym physically or by sending them a letter. You cannot cancel your membership by mail or by phone, but you can use apps like DoNotPay for an easier cancellation process. All in all, before you cancel, make sure this is the right decision for you.The company requires a checking account number for billing. The gym requires a checking account number for billing. However, they charge a credit card for the initial cost of contract initiation.
Is it hard to cancel Planet Fitness membership?
The only way to cancel your Planet Fitness membership is by going to your gym physically or by sending them a letter. You cannot cancel your membership by mail or by phone, but you can use apps like DoNotPay for an easier cancellation process. All in all, before you cancel, make sure this is the right decision for you.
Why do I need my account number for Planet Fitness?
The company requires a checking account number for billing. The gym requires a checking account number for billing. However, they charge a credit card for the initial cost of contract initiation.
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Why did Planet Fitness take $39 out of my account?
According to Planet Fitness’ FAQ page on its website, in order to have access to the gym facilities, there is an annual charge of $39 that « goes towards club maintenance and upkeep. » This fee is due once a year and for a lot of people, that time of the year happened July 1, 2020.
How do you get Planet Fitness to stop charging your account?
You can’t cancel your membership by phone, via the Planet Fitness website, or even by email. You only have two official options: visiting in person or sending a letter. To cancel in person: Visit your home club’s front desk and request a cancellation form.
Why did Planet Fitness charge me $41?
The $40 fee that you pay mid-way through your membership is your annual fee which goes towards new equipment and repairs!
Can I freeze my Planet Fitness account?
Best Answer: Yes, you can freeze your Planet Fitness membership. To do so, you’ll need to contact customer service and let them know that you’d like to freeze your account. You’ll be able to freeze it for a minimum of one month and a maximum of six months.
Why does Planet Fitness keep charging me?
Planet Fitness charges a monthly membership fee. If you are unhappy with the service, you can cancel your membership by following the steps outlined on their website. Will Planet Fitness keeps charging me? Planet Fitness will continue to charge you as long as you remain a member.
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What happens if you owe Planet Fitness money?
What happens if I dont pay my Planet Fitness bill? If you don’t pay your Planet Fitness bill, they will charge you a late fee and then eventually send the unpaid balance to a collection agency.
Do you need a credit card for Planet Fitness?
We require an Electronic Funds Transfer (EFT) through checking accounts for your convenience: This allows us to be able to continue your membership without interruption or the hassle of updating your payment information if your credit cards are lost/stolen, invalid or expired.
Why did Planet Fitness charge $55?
The representative also clarified, “The annual fee is a one-time fee, per a membership agreement. Unlike monthly membership dues, it is not based on the billing days or amount of days open and is a maintenance fee.”
Can you cancel Planet Fitness anytime?
The cancelation policy for no-commitment memberships, such as the “PF Black Card” or “No-Commitment Membership”, at Planet Fitness are the least restrictive. Those with no-commitment memberships can cancel anytime after beginning their contract, even if you have only been signed up for a month.
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Can I cancel Planet Fitness Online?
You can fill out a cancellation form at the front desk of your home club, or send a letter (preferably via certified mail) to your club requesting cancellation. Memberships can’t, unfortunately, be cancelled by email or phone.
Is there a cancellation fee for Planet Fitness black card?
Yes, you can cancel your Planet Fitness membership before the annual fee. You will be charged a cancellation fee of $25 for any cancellation that takes place outside of the 14-day grace period, and you will have to pay the annual membership fee if it is not paid in full at the time of cancellation.
How can I get my Planet Fitness cancellation fee waived?
Write a one-page document asking to cancel your membership.
Make sure it is in accordance with the contract’s specifications. Mention in your letter that you want your cancellation fee waived if you’re eligible, as well as the reason why. Also note what documentation you are including with the letter.
Can Planet Fitness refund me?
Planet Fitness will respond to your inquiry as soon as they can via the email address provided. You can ask for a refund for an unwarranted charge by calling Planet Fitness’ customer service department. The phone line is available 24 hours a day, 7 days a week.
Does Planet Fitness membership automatically renew?
Once you become a member, it will automatically bill you the annual and monthly fees.
What does freezing a gym membership mean?
That’s an option that many gyms, especially big chains, provide. A pause or freeze means that if you signed up for a one-year contract in December but don’t feel safe exercising until March, you are allowed to take a break from payment while you aren’t using the space.
What is total body enhancement at Planet Fitness?
Total Body Enhancement is a portmanteau of “total body exercise” in which the entire body is exercised for 12 minutes at low intensity. You can burn up to 190 calories in one 12-minute Total Body Enhancement session.
How do I stop my credit card from charging me at the gym?
Cancel your credit card
The nuclear option to stop paying for a membership through a back channel—getting rid of the credit card that is being automatically charged. Before you get that route, you can ask your credit card company to stop your charge.
How do I cancel my 2021 membership at Planet Fitness?
You can fill out a cancellation form at the front desk of your home club, or send a letter (preferably via certified mail) to your club requesting cancellation. Memberships can’t, unfortunately, be cancelled by email or phone.
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Can I cancel my Planet Fitness membership and get a refund?
Contact Customer Service
You can ask for a refund for an unwarranted charge by calling Planet Fitness’ customer service department. The phone line is available 24 hours a day, 7 days a week. You can retrieve the Planet Fitness customer care phone number from GetHuman.
Can I cancel Planet Fitness over the phone Reddit?
You have to mail them a letter or fill out a form in person and hope they approve it.
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