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Zipcar is a return service, so Zipcar must be returned to the same place you originally picked it up. If your location has multiple Zipcar parking spaces, you can park at any available Zipcar location. Remember to unlock with your app or postcard to complete the journey.Pick up and return these cars and vans to their same dedicated bay. During your reservation you are able to park in other areas, but if you’re stopping over in a space that requires a fee, you’re responsible for paying it.Your Zipcar should always be returned to the home location the vehicle belongs to (this is where you picked the vehicle up from unless otherwise advised) at the end of your trip. If you’re dropping off at a location that has more than one Zipcar space, any of them will do.

Can you pick up and drop off at different Zipcar locations?
Pick up and return these cars and vans to their same dedicated bay. During your reservation you are able to park in other areas, but if you’re stopping over in a space that requires a fee, you’re responsible for paying it.
Can you drop a Zipcar off somewhere else?
Your Zipcar should always be returned to the home location the vehicle belongs to (this is where you picked the vehicle up from unless otherwise advised) at the end of your trip. If you’re dropping off at a location that has more than one Zipcar space, any of them will do.
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What is Zipcar Flex?
Zipcar Flex is our one-way car hire service, perfect for trips around town. Just reserve in our app, pick up in one location, drive where you need to go, and drop off at a different location in our Zipzone – it’s as easy as that.
What happens if you go over 180 miles in Zipcar?
Mileage Fee
Most trips come with 180 miles (or 200km) included per 24-hour period, with 20 additional miles (15 km) for each additional hour (until 180 miles, or 200km, is reached). All additional mileage will be billed at $0.58/mile ($. 50CAD/km) upon completion of your trip.
What happens if I return my Zipcar late?
It’s important to return on time, as you could impact the next member’s trip. If you’re running late, you’ll be charged for the extra time you used the car, plus an additional late fee: 1- 60 minutes late: $50 ($50 CAD) 61–120 minutes late: $100 ($100 CAD)
Does Zipcar have a grace period?
There is no grace period for returning a reservation. You must return the Zipcar by the end time you have scheduled or you will be subject to a late fee.
How do you close a Zipcar trip?
- Open your Zipcar iPhone® or Android™ mobile app.
- Click Drive from the menu.
- Select End Trip.
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How does flex car work?
Drive your Flexcar
Keep your car as long as you want, it’s up to you. We’ve given you the flexibility to swap out your car as you need. And we’ll automatically renew your Flexcar plan every week and bill you for any mileage you drove. Flexcar includes insurance, maintenance, and 24/7 roadside assistance.
Can I book a flex Zipcar in advance?
Book in advance, or reserve on the spot
With Zipcar you get the best of both worlds: Roundtrip cars and vans you can book up to a year in advance. Our Flex cars are one-way and you just reserve when you’re ready to go, we’ll hold it for 15 minutes. Both you can book on-demand at any time of day or night!
Are zipcars automatic?
We have both manual and automatic vehicles in Zipcar’s fleet. To get going you just: Manual – put key in the ignition, foot on the clutch, wiggle the steering wheel to remove the steering wheel lock, whilst at the same time turning the ignition.
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How does Zipcar charging work?
A hold will initially be placed on the credit card for the cost of the trip. After a short period, the charge will be directly applied to your credit card. If there is any driving credit available on the account, it will automatically be applied at the time of booking.
Is Zipcar cheaper than Uber?
If you plan on getting behind the wheel only a couple of times a week for an hour at a time, a Zipcar membership is your cheapest option at an average cost of $1,236 a year. Surprisingly, buying a car works out as the next cheapest option at $7,805, with Uber costing you a whopping $8,971.20 a year.
Can you drive Zipcar to Canada?
Zipcars can be freely driven between the United States and Canada and no additional documentation is needed. Keep mileage in mind if you’re planning on a lengthy trip. Zipcars cannot be driven outside of the US or Canada.
How does Zipcar check mileage?
How Does Zipcar Track Mileage? Zipcar can track the mileage you drive via its GPS device. However, it is more difficult for the company to track Zipcar mileage limits in California. Essentially, California law does not allow Zipcar or other rideshare services to track a person’s location using GPS.
How does Zipcar know when you return the car?
Zipcar will know that you’ve completed the return when you lock the doors. When you return the car to the proper location, lock the doors using either the app or your Zipcard. Zipcar will process your car as returned at that point.
Do you get money back if you return Zipcar early?
Since you technically have the car for the full time, you won’t get any money back for returning a Zipcar early as another member can’t rent it until the end of your reservation. You do, however, want to avoid returning a car late as Zipcar’s late fees begin at $50.
Can you get into Zipcar early?
If there is no booking right before your trip, you can take the car up to 14-minutes early at no additional charge. If the car is not available, or if the prior ride has not yet ended, you will not be able to begin your trip early and will need to wait until the start time of your booking.
How late can you cancel Zipcar?
Up to 3 hours before the start time (for trips less than 8 hours in length) At least 24 hours in advance (for trips greater than 8 hours in length)
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Can you dispute Zipcar late fee?
If you encounter any refund-related issue when closing your account or are late with canceling your reservation, you can contact the Zipcar customer support team at 1-866-4ZIPCAR. Make sure to prepare your account info, as well as the reasons for your refund request before calling.
How long does Zipcar take to refund?
3-5 business days is a bit long. Unfortunately refunds are handled by your bank, not the vendor. Any questions on refund policy need to go to your bank.
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